Learn at your own pace
Still from the course training video
01 · approx. 9.5 hours · comparable to a 2-day classroom training
Developmental feedback
The ability to give and receive feedback is crucial in a leader’s work, because caring and meaningful feedback conversations build trust, improve cooperation and increase performance. The course suits leaders at all levels.
During the course you will gain
- Awareness of what influences the effectiveness of a feedback conversation
- An overview of the skills needed to hold the conversation
- A sense of your strengths and areas for growth as a giver and receiver of feedback
- Preparation for real feedback conversations at work
- Practising a developmental feedback conversation
- Practical tools for future conversations
For independent learners
€239
- Video lectures with the coach’s explanations and examples
- Training videos
- Digital training materials
- Exercises for independent work
- Opening meeting with the coach – setting your personal goal for the course
- 1:1 conversation with the coach at the end of the training
- Certificate
With 2 coaching sessions
€389
- Video lectures with the coach’s explanations and examples
- Training videos
- Digital training materials
- Exercises for independent work
- Opening meeting with the coach – setting your personal goal for the course
- 1:1 conversation with the coach at the end of the training
- Certificate
Prices include VAT. The courses are in Estonian.
Course content (14 parts)
- 01Introduction
- 02Why do we need feedback?
- 03Why is it hard to receive feedback?
- 04Why is it hard to give feedback?
- 05Preparing for the conversation · free sample
- 06Listening
- 07Clear self-expression
- 08Giving recognising feedback
- 09Giving critical feedback
- 10What to keep in mind when giving feedback?
- 11Receiving feedback
- 12Summing up the conversation and further support
- 13Summary and practice
- 14Further reading and watching
Still from the course training video
02 · approx. 4.5 hours · comparable to a 1-day classroom training
Goal setting
The greater the chaos around us, the more important a leader’s ability to set clear and meaningful goals and support employees in moving towards them. According to Gallup, nearly half of employees worldwide say they don’t know what is expected of them at work.
During the course you will gain
- An overview of what makes goals work
- Understanding how goals and metrics are connected
- Linking the goals of different levels and departments
- Making sense of personal work goals
- Goal setting that involves the employee, including analysis of sample videos
- Ideas on how to ensure goals are achieved as a leader
For independent learners
€119
- Video lectures with the coach’s explanations and examples
- Training videos
- Digital training materials
- Exercises for independent work
- Opening meeting with the coach – setting your personal goal for the course
- 1:1 conversation with the coach at the end of the training
- Certificate
With 2 coaching sessions
€269
- Video lectures with the coach’s explanations and examples
- Training videos
- Digital training materials
- Exercises for independent work
- Opening meeting with the coach – setting your personal goal for the course
- 1:1 conversation with the coach at the end of the training
- Certificate
Prices include VAT. The courses are in Estonian.
Course content (11 parts)
- 01Introduction
- 02Why do we need goals?
- 03Setting goals
- 04Creating meaning through goals · free sample
- 05Work goals conversation – unsupportive example
- 06Work goals conversation – supportive example
- 07Setting development goals
- 08Development goals conversation – unsupportive example
- 09Development goals conversation – supportive example
- 10Achieving goals
- 11Course summary
In both packages
What the course includes
The more expensive package also includes two coaching sessions.
- 01Video lectures with the coach’s explanations and examples
- 02Training videos
- 03Training materials and a digital workbook
- 04Exercises for independent work
- 05An opening meeting with the coach to set your personal goal for the course
- 06A 1:1 conversation with the coach at the end of the training
- 07Certificate
How to take it
On your own, with a trainer or with your whole team
- 01
On your own
You learn at your own pace, stop where it suits you and continue from where you left off.
- 02
With a trainer
Virtual opening and closing meetings with a trainer and personal feedback on your homework.
- 03
With your team
You watch the course together on a big screen in the same room and do the exercises together.
Printed workbooks
Workbooks for the courses
WORKBOOK: Developmental feedback
A colour-printed workbook with the exercises and self-reflections of the e-course “Developmental feedback”. A4, 40 pages. Digital materials are free for course participants. In Estonian.
€15
WORKBOOK: Goal setting
A colour-printed workbook with the exercises and self-reflections of the e-course “Goal setting”. A4, 20 pages. Digital materials are free for course participants. In Estonian.
€10
Participant feedback
“I appreciated the thorough and systematic approach, the handy workbook and the flexibility: I could pause the training at a convenient point and continue later from the same place.”