SERVICES

SETTING THE DIRECTION

Agreeing upon the vision and strategic goals.

Examples of topics:

Finding a common meaning, and setting the goal and direction (Why? What?)
Agreeing upon common working principles for the team (How?)
Targeting – the value and goals to be created
Putting together an action plan

CHANGE/CRISIS MANAGEMENT

Supporting the organization in different phases of the change/crisis.

Examples of topics:

Designing the change process
Involving different parties, incl. opinion leaders
Communication at different levels
Introduction of new routines/actions that support the change
Interim meetings, process follow-up

RESULT MANAGEMENT

Supporting the implementation of goals through systematic result management.

Examples of topics:

Applying the most suitable result management process (e.g.: OKR – the objectives and key results process)
Supporting leaders regularly through supervision

MANAGEMENT OF HUMAN RESOURCES PROJECTS (INTERIM HR)

The opportunity to involve our team members through a cooperation agreement to manage people management and development projects, and to solve bottlenecks

Examples of topics:

Conducting an HR service audit
Designing the onboarding process
Mapping employees' competences and developmental needs, and the development of the training program
Developing and launching the system of in-house training
Creating e-trainings on leadership
Designing the organization culture

DEVELOPMENT OF THE ORGANIZATION CULTURE

Creating an environment for the design of attitudes and behaviors of leaders and employees that supports the vision and strategy to the maximum.

Examples of topics:

Describing the need for a change – retro on the organization’s operation during the last 6 months
Creating the organization's common change vision and plan
The setting of goals, splitting, and prioritization
Managing an agile team
Describing common values and compiling a plan of implementation
Creating a management culture that supports the vision

DISCUSSING IMPORTANT TEAM TOPICS AND FACILITATING THE DECISION PROCESS

Examples of topics:

Aligning behind a common goal
Making strategic decisions, agreeing upon tactical actions
Team or project analysis in retrospect (retro)
Agreeing upon the team’s goals and important operating principles for the next 6 months

DEVELOPMENT OF TEAM EFFICIENCY AND COLLABORATION, GROUP COACHING

Examples of topics:

Developing collaboration and growing trust within the team
Highlighting and applying team members’ strengths
Treating issues that have caused tension

SOLVING CONFLICTS IN TEAMS

Conflict mediation between two or more team members

Examples of topics:

Conceptualizing and normalizing the conflict/crisis
Sharing information and creating clarity
Managing emotions in oneself and supporting others
Coping with fears
Mediating communication between parties

LEADERS’ DEVELOPMENT PROGRAMS / TRAININGS

Developing leaders’ attitudes and skills, and training within a group. We design unique leaders' development programs aligning the leaders' self-development with achieving the team or organization goals.

Examples of topics:

Principles of agile management
Growing trust and collaboration within the team
Providing and receiving feedback
Self-awareness and self-management
Leading the team
Communication within teams
Negotiations
Power and authority

COACHING

Coaching is based on this principle: solutions to our challenges are within ourselves. Coaching assists in finding these solutions through special methods and tools, either in 1:1 sessions or in a group.

Coaching helps to:

Create clarity and set focus
Raise self-awareness and self-confidence
Develop communication skills

Coaching can be used as a personal leadership skills development program which is closely related to everyday work. It supports personal development as well as achieving work-related goals.

We are partners to specialists, middle managers, senior managers, and also to teams. Coaches select the most suitable approach depending on the coachee and the topic at hand.

Our team consists of several coaches with different training, qualification, and experience background. More information about our team sunergos.ee/en/about-us

SUPPORT DURING A CONFLICT/CRISIS

Supporting the leader or the entire team if necessary

Example of topics:

Conceptualizing and normalizing the conflict/crisis
Sharing information and creating clarity
Managing emotions in oneself and supporting others
Coping with fears
Mediating communication between parties

HOW DO WE WORK?

AUDIT OF CULTURE/PERSONNEL

A current situation evaluation is needed to set the vision and goals, and for the creation of an action plan. The goal of the audit is to map the current situation: what already supports the vision; what is lacking; what is working against the vision.

The audit brings out the current strengths and weaknesses.

DESIGNING PROCESSES

We help to design different company development processes:

cultural change processes, incl. the formulation of values and processes of how values are introduced to employees, etc

organization onboarding programs for leaders and employees

strategy agreement processes

leaders’ development programs

FACILITATION

We help with process management so that the team can focus on solving work-related challenges. We create a structure and offer different methods on how to address important topics.

SUPERVISION

Supporting the workgroup or team regularly while moving towards goals through structured analysis and learning from experiences.

TRAININGS

The goal of trainings is to provide knowledge and to practice skills. The build-up of trainings keeps in mind the practical work-related needs and uses active learning methodology that encourages participants to apply their know-how and test their skills immediately. The work methods we use during the training process are:

Theory and best practices from around the world together with real-life examples
Group work and discussions on work-related cases
Self-analysis
Practicing new tools and techniques
Practicing in work situations

COACHING

We offer 1:1 and group coaching to specialists, middle managers as well as top managers. Our coaches have received training in different methodologies, e.g. process work, solution-oriented approach, systematic therapy, psychodrama. Coaching can be used as a personal leadership skills development program which is closely related to everyday work. It supports personal development as well as achieving work-related goals.

INTERIM MANAGEMENT/PROJECT MANAGEMENT

Sometimes you need someone from outside to join the organization for a short period to help implement the desired development leap. We have the competence and experience to offer interim management in the fields of HR management and people development, in service design and sales management.